GDPR Privacy Policy


  1. Introduction:
    • We, Emma Graystone Photography are committed to keeping the personal data safe of our customers and website visitors.  We will take all reasonable steps to ensure that data is used only according to the purposes that Emma Graystone Photography has clearly stated.
    • This policy applies where we are acting as a data controller with respect to the personal data of Emma Graystone Photography website visitors and customers.  In this policy, “we”, “us” and “our” refer to Emma Graystone Photography.
    • At the end of the day we will look after your personal data in the same way we would want our own information to be looked after. Be assured that we will never share your information without a legitimate reason and your information will never be sold.
    • This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using our services (Emma Graystone Photography) you consent to us collecting and using such data.
  2. What personal data we collect:
    • As a data controller we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely. We may ask you to provide us with the following data: Your name, e-mail address, postal address, contact telephone number, the address of where you will be getting ready and your wedding venue/s and dates and times and details of your wedding party and suppliers. 
    • We will also record a date of birth for children that we are specifically contracted to photograph under the age of 16 and will require one person with parental responsibility to consent to this photography.
    • Obviously being a photographic business we also create and manage images as per our contractual agreement. We use the above data to deliver our service to you, for marketing purposes, to personalise your experience, to recommend suppliers, to provide you account access to your gallery and to generally keep it touch relating to our service we provided. We collect this data on at least one the following lawful basis: a contract or agreement consent and through a legitimate interest.
    • Please do not supply any other person’s personal data to us, unless we prompt you to do so.
    • When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us personalise your service and deliver our service to you. See below for further information on cookies.
  3. Providing your personal data to others
    • We share personal data with the following third parties: Google (for analytics), Gmail (for our e-mail), Our accountant, Our website support advisor, Our website hosting company (Go Daddy & Zenfolio), Workflow Management (Studio Ninja), Print and Album companies to obtain their products (although please note financial transactions relating to product orders through our website are handled by our services provider, Zenfolio), Other photographers or assistants working with me in relation to our business, Our insurers and/ or professional advisers (for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice).
    • There are also certain situations in which I may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.
  4. Why do we share your Personal Data with the above?
    1. We share your data in order to:
  • to deliver our service to you
  • to personalise your experience,
  • to provide account access
  • to provide multiple back-ups of your images
  • to protect the life of an individual
  • to comply with any valid legal process
  1. How do I keep your personal data secure?
    • We keep your data secure: Our computers are password protected.  Our mobile phone and Ipad are protected by touch ID and password. Our off site storage companies are GDPR compliant or in the process to become GDPR compliant By using Secure Socket Layer technology when information is submitted to us.
    • In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.
    • Please note that this website contains links to other websites of interest, for example links within our blogs to other wedding suppliers. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
  2.  Retaining and deleting personal data
    • We do not hold personal data any longer than we need to.  The duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for up to 7 years after our working contract with you has finished for tax legislation purposes. After this time we may archive your images indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.
    • We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  3. Amendments
    •  We may update this policy from time to time by publishing a new version on our website.
    •  You should check this page occasionally to ensure you are happy with any changes to this policy.
    •  We will notify you of significant changes to this policy by email or through the private messaging system on our website.
  4. Your rights
    • In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
    • Your principal rights under data protection law are:
      1. the right to access;
      2. the right to rectification;
      3. the right to erasure;
      4. the right to restrict processing;
      5. the right to object to processing;
      6. the right to data portability;
      7. the right to complain to a supervisory authority; and
      8. the right to withdraw consent.
  •  You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request your personal data by contacting us.
  • You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
  •  In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
  •  In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
  •  You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
  •  You have the right to object to our processing of your personal data for direct marketing purposes including profiling for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.
  •  You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
  • To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

  • If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
  • To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • You may exercise any of your rights in relation to your personal data by written notice to us.
  1. About cookies
    •             A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    •             Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    •            Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  2. Cookies that we use
    • We use cookies for the following purposes:
      • analysis – we use cookies to help us to analyse the use and performance of our website and services.
  3. Cookies used by our service providers
    •  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:
  4. Managing cookies
    • Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
    • Blocking all cookies will have a negative impact upon the usability of many websites.
  5. Our details
    • This website is owned and operated by Emma Graystone Photography
    • You can contact us:

(a) by post, to 9 Dyas Close, Shifnal, Shropshire, TF11 9BQ;

(b) using our website contact form;

(c) by email, using the email address published on our website.

  1. Data protection officer
    • Our data protection officer’s contact name is: Emma Graystone

Additional Information:

Privacy Policies of relevant companies: